The Business Pro

Ever go to an all-you-can-eat buffet? Of course you have. You walk up to that endless line of options, and it all looks good. You tell yourself, “Gotta pace myself,” and three minutes later your plate is piled high with every possible thing from the first third of the line. By the time you make…

What’s Wrong With the Way You Retail? Last week, I challenged you by asking, “What is your Augusta?” I asked how you were going to be the best at whatever it is that you do. Maybe that’s your golf shop. This is a particular passion of mine, so let’s dive in and see if there are any…

Last week I talked about the Magic of the Masters. I want to give Trey full credit. I walked into his shop and he had a shirt hanging there that said, “You’re not Jack Nicklaus, and we’re not Augusta.” He’s right. But it got me thinking. If we’re not Augusta… then what is our Augusta?…

The Magic of the Masters There are few places in the world—let alone in sports—that deliver the kind of experience Augusta National does. For one week in April, everything slows down. Phones go away. Conversation comes alive. And the green jacket becomes the world’s most exclusive uniform. The Masters is more than a golf tournament—it’s…

After last week’s post, I heard from a lot of folks—curious, skeptical, even a little concerned. A few asked if ChatGPT learns from me. Others wanted to know if I was “training it” when we talked. Some were surprised at how personalized its responses sounded and wondered if it was storing everything I ever said.…

I’ll be the first to admit it—I was a doubter. When I first heard about ChatGPT, I was afraid of it. Big Brother is watching at worst. Another tech trend with more buzz than backbone at best. Another “disruptor” trying to solve problems that didn’t exist. I’ve seen a lot of those come and go.…

The Tariff Edition So fun, right? We get to talk about global economics. The stock market’s been a yo-yo lately, and global trade is in a state of uncertainty like we’ve never seen—ever. Consumers are nervous. Companies (like Callaway) are bracing for cost increases. So how did we get here? Tariffs have been around for centuries. Governments wanted…

Is club fitting Smoke and Mirrors? A dog and pony show? If so, how much of it is “Smoke” and how much is “Mirrors”? I think the answer is yes, to some degree, and, as for how much, I think it depends on how much “stuff” you have. For two plus years, you’ve been reading…

A few weeks ago, I talked about contacts. That conversation was specifically about using Outlook. Last week, I talked about something else by mistake. This is a follow up to the Contacts email from a few weeks ago. Headaches happen. Mine is in my Contact folder on my iPhone. For as brilliant as the folks…

Last week, I talked about using a paper based journal. What if you forget it, don’t have enough to write, or just plain want to use something digital? This happens to me from time to time. You know I use iPhone. I use the Things app in the phone. I’ve tried a few options for…